Perform · Script library
The script library
Every treatment you sell, broken into the conversation that sells it. 50+ modules across 21 treatments and technologies — each one built as four conversations.
How a module is built
Four conversations, not one video
Phone
Handling the inquiry
Answering the price question, building enough value to be worth a visit, and booking the consult without sounding pushy.
The call that decides whether they come in
Consultation
Assessment and the plan
Structured assessment, education in the patient's language, aligning on goals and recommending the plan rather than quoting a single item.
The room where the plan is agreed
Farewell & retail
Reinforcing results
Aftercare, the next product or visit, and the rebooking conversation that happens at the desk rather than by email a fortnight later.
The two minutes that set the next six months
Treatment delivery & safety
Room, technique, protocol
Room setup, technique and protocol — for the procedures where the hands-on process is also part of the risk.
Where consistency becomes a clinical matter
Injectables
5 treatmentsThe highest-margin thing on the menu and the easiest to under-sell. Almost every leak here is a conversation problem: a price quoted before value is built, a plan discounted to one syringe, a result nobody booked a review for.
Where a full-face plan turns into a single syringe. Phone, consult, farewell and review conversations built around treating an area rather than filling a line.
4 scriptsSee the scripts →The per-unit price question, the "I just want my elevens done" consult, and the 12-week rebooking conversation that decides whether the patient ever comes back.
4 scriptsSee the scripts →Bellafill®
A long-lasting collagen stimulator sold on a different timeline to hyaluronic acid — the scripts cover the longevity conversation, the skin-test step and setting expectations across a multi-visit build.
2 scriptsPDO Threads
Framing threads as lift-plus-stimulation rather than a surgery substitute, handling downtime questions honestly, and positioning the maintenance cycle up front.
2 scriptsThread Lifts
Candidate selection is the sale. The scripts cover qualifying honestly on the phone so consult time isn't spent on patients who need a different plan.
2 scripts
Body contouring & skin tightening
4 treatmentsLong treatment plans, delayed results and a high price tag — which is why these leak at the follow-through, not the first sale. The scripts carry the patient through the gap between paying and seeing.
A package sale that lives or dies on the 12-week wait. Consult framing, cycle mapping, applicator placement protocol and the follow-up cadence that keeps patients in the plan.
4 scriptsDelivery & safetySee the scripts →The full four-script set, including treatment delivery and safety — room setup, coupling, endpoint recognition and the clinical checks that protect both patient and provider.
4 scriptsDelivery & safetySee the scripts →Cryolipolysis
Non-branded fat-freezing scripts for clinics running non-CoolSculpting devices — the same conversation structure, without the brand-name shortcut.
2 scriptsVivace RF Microneedling
Selling a series rather than a session, and setting the downtime and progressive-result expectations that stop patients quitting after treatment one.
2 scripts
Laser & light-based
6 treatmentsThe most protocol-dependent category on the menu, and the one where a bad phone conversation costs the most — an unqualified booking burns a laser room, a provider hour and the patient's trust in one appointment.
The volume treatment that trains your front desk. Package framing, skin-type and contraindication screening on the phone, delivery protocol, and the cross-sell that turns a hair patient into a skin patient.
4 scriptsDelivery & safetySee the scripts →A high-ticket single session sold on a result that appears months later. Includes the delivery and safety script — depth selection, nerve-avoidance zones and endpoint discipline.
4 scriptsDelivery & safetySee the scripts →Sciton Halo
Hybrid resurfacing positioned against single-modality lasers, with a downtime conversation the patient can actually plan their life around.
2 scriptsFractional Laser Skin Resurfacing
Ablative versus non-ablative in plain language, and the pre-treatment prep conversation that determines whether the result lands.
2 scriptsClear & Brilliant
The entry-point laser. Scripts focus on selling it as the start of a maintenance habit rather than a one-off glow treatment.
2 scriptsLED Light Therapy
Rarely the primary sale, often the best add-on. The scripts position it as a recovery accelerator attached to another treatment.
2 scripts
Facial & regenerative
6 treatmentsThe front door to the clinic. Most patients meet you here first, which makes these scripts less about closing one treatment and more about opening a relationship that eventually includes everything above.
Your acquisition treatment. The scripts protect the price against the day-spa comparison and build the bridge from first facial to first device treatment.
4 scriptsDelivery & safetySee the scripts →A branded, repeatable, membership-shaped treatment. Booster selection, the monthly-cadence conversation and the retail attachment that doubles the ticket.
4 scriptsDelivery & safetySee the scripts →Chemical Peels
Depth selection explained without frightening the patient, plus the peel-series conversation that prevents a one-and-done.
2 scriptsMicroneedling
The workhorse of collagen induction. Scripts cover series pricing, realistic timelines and combining it with topicals or PRP.
2 scriptsPRP
Regenerative language that stays inside claim boundaries, and consent conversations that set expectations before the draw.
2 scriptsNAD+ Therapy
A wellness sale in an aesthetics clinic. The scripts handle the "what does it actually do" question without overclaiming.
2 scripts
See the scripts your team would be using next month
A walkthrough covers the module library, the AI Coach roleplays built from these scripts, and how new treatments get added as your service menu changes.