V-Unite Learn · Onboard

Every hire safe, compliant and productive — from day one.

Compliance, role pathways, consent forms and SOPs, assigned automatically by role — with an AI Tutor guiding each new hire through a 7, 14 or 30-day schedule you choose.

  • Reduce riskStay compliant
  • Faster productivityGet new hires up to speed
  • A stronger teamConfident, consistent care
  • Built for medspasBy medspa experts

The problem

Five things breaking in most medspas — and what Onboard does about each

Unstructured onboarding is a resignation waiting to happen

1 in 5

About 1 in 5 new hires quit within six weeks when onboarding means shadowing whoever is free that day.

How Onboard handles it

Organizations with a strong onboarding process can improve new-hire retention by up to 82%. A role-based path — clinical, front desk, sales or finance — assigned from day one, over a 7, 14 or 30-day schedule you choose, with every step tracked through to a Role Ready sign-off.

Before: a new hire cornered by colleagues — “can you just watch me and do the same?”, “I think we do it this way…”, “actually, we use a different process here.” After: the same person working through Your Onboarding Path — a 7, 14 or 30-day schedule with Clinical, Front Desk, Sales and Finance tracks, day-by-day steps and a Role Ready sign-off.

What Onboard includes

  • Compliance training — OSHA, HIPAA, bloodborne pathogens, harassment, cybersecurity, emergency response
  • Structured onboarding for all four roles — Front Desk, Aesthetician, HCP Provider, Manager
  • 100+ intake & practice consent form templates
  • 300+ SOPs by role — clinical, sales, marketing, ops, inventory, finance
  • Medspa Playbook
  • AI Tutor — recommends focus and order, and gives the manager a readiness summary

Every package also includes the immersive platform, badges, certifications and leaderboards, the analytics dashboard, member discounts, support, and MyFaceMyBody Awards entry.

A manager presenting the Onboard package's compliance training, structured onboarding, consent forms, SOPs and AI Tutor to the team

How it runs

One program, three schedules

  • 7 Day

    Essentials

    For experienced hires and simple roles.

  • 14 Day

    Standard

    Our most popular option for most team members.

  • 30 Day

    Comprehensive

    Ideal for clinical roles and leadership.

Same assigned courses, the same five AI Coach practices, the same assessments at 80%, and the same Role Ready evidence gate — in all three. Only the release calendar, daily load and spacing change.

Extended pace · ≈ 25 min/day

  1. Days 1–3

    Enter

    Welcome, role and client context

  2. Days 4–7

    Safety

    OSHA and compliance before related duties

  3. Days 8–18

    Build

    Patient Journey and role foundations

  4. Days 19–25

    Apply

    Treatment, POS/SOP, five practices, evidence

  5. Days 26–30

    Prove

    Knowledge check, integrated challenge, validation

Front-desk example. The business owner picks the schedule; the AI Tutor personalizes focus and support inside it, never the timeline.

Role Ready

Your onboarding journey

Same learning. Same evidence. Different pace.

  • Front Desk
  • Aesthetician
  • HCP Provider
  • Manager
  1. 7 Days

    Accelerated

    Shorter days. Same journey.

    Role Ready
  2. 14 Days

    Standard

    Balanced pace. Same journey.

    Role Ready
  3. 30 Days

    Extended pace

    More time. Same journey.

    Role Ready

One goal

Complete the journey, earn your Role Ready credential, and be ready to deliver excellence.

One program

The same required courses, practice, assessments, skill badges and evidence for everyone.

Three pace options

7, 14 or 30 days — choose the pace that fits your business.

Locked standard

The same Role Ready standard and the same evidence, every time.

Measurable outcomes

Built for confidence, built for performance, built for results.

Compliance

One bad day can cost more than the practice is worth

Regulators, insurers and plaintiff attorneys have all raised the bar, and the first question after anything goes wrong is the same: show me the training records. Without them, a defensible incident becomes an indefensible one. Onboard assigns every required module by role, gates it before the related duties, tracks completion, and issues a certificate — so there is a record, not a gap.

A patient is harmed — and the staff member was never signed off.

Incomplete training and documentation is a common thread in medspa malpractice claims, and $75K–$200K just to defend one. A completed, dated training record is often what keeps a claim covered instead of denied.

A practitioner delivering a treatment, alongside a checklist — protect your patients, protect your practice, stay audit ready, build a culture of safety

A cyberattack exposes patient records.

Healthcare is the most-targeted sector for data breaches, and a single HIPAA enforcement action or breach settlement can reach seven figures. HIPAA and cybersecurity awareness are the cheapest protection a practice can buy.

Every module in the library

Patient data & privacy

  • HIPAA compliance for covered entities
  • Cybersecurity awareness & data protection
  • Healthcare fraud, waste & abuse

Clinical & physical safety

  • OSHA essentials & infection control
  • Bloodborne pathogens & exposure response
  • Laser & IPL safety
  • Workplace emergency response & first aid

People & workplace conduct

  • Preventing workplace harassment
  • Harassment in medical aesthetic settings
  • Safety, security & violence prevention
  • DEI & psychological safety
  • Emotional intelligence & wellbeing
  • Leadership, communication & feedback

Assign it, complete it before the duty, certify it. When an auditor, an insurer or an attorney asks, the answer is a report — not a shrug.

Regulatory and industry context, not V-Unite Learn outcomes. Completing training is not itself legal compliance or a defense — it is the record that supports one.

See it mapped to your practice.

A personalized walkthrough of Onboard for your team, roles and goals.

The best teams start with a plan — V-Unite Learn